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Insights for hiring managers

Whatever the Microsoft Cloud role, use our guide to benchmark your salary or contact rate, or to uncover what you should be paying employees in your team.

When hiring cloud professionals, having the right knowledge can make all the difference. Understanding what motivates candidates and learning the most effective strategies to position your organization as a preferred employer can help build sustainable talent pipelines, ensuring a steady flow of top Microsoft professionals into your business. So, what are today’s candidates looking for in their roles?

In this section, we’ll explore what other Microsoft customers are doing to attract and retain talent, helping you to develop acquisition and retention strategies that deliver results every time.

What strategies are employers using to stay competitive in attracting talent?

Upskilling employees remains the top tactic organizations are using to boost their competitiveness. This is followed by introducing flexible working arrangements and initiatives focused on employee wellbeing.

64%

Employee skills training

37%

New ways of working—including remote, hybrid, or flexible working

36%

Employee wellbeing initiatives
Engaging employees around the mission, vision, and values of the organization 36%
Increased benefits and perks 36%
Investment in training programs 34%
Salary increases 34%
Equality, diversity, and inclusive hiring practices 33%
Increased leadership visibility 22%
Environmental, social, and governance (ESG) policy 21%
Company profit sharing 20%
Introduction of a bonus (monthly/bi-annual/year-end bonus) 19%
Developing a business case for more resources 17%
None of the above 11%
Other 3%
Engaging employees around the mission, vision, and values of the organization 36%
Increased benefits and perks 36%
Investment in training programs 34%
Salary increases 34%
Equality, diversity, and inclusive hiring practices 33%
Increased leadership visibility 22%
Environmental, social, and governance (ESG) policy 21%
Company profit sharing 20%
Introduction of a bonus (monthly/bi-annual/year-end bonus) 19%
Developing a business case for more resources 17%
None of the above 11%
Other 3%

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Hiring Microsoft professionals

Hiring managers tell us that, on average, it takes six months and two weeks to find a new Microsoft hire—that’s an increase of over two months on our previous findings. And 35% of hiring managers told us they want to hire a Microsoft professional in the next 12 months. Of those planning to hire, almost two-thirds (61%, up from 42% in our last study) are confident they can find the right candidate on the first attempt, while 19% (down from 32%) are not.

LinkedIn poll

We asked Microsoft professionals about their preferred resume format*, and most favor a chronological approach. This choice suggests they value a clear presentation of their career path, making it easy for hiring managers to see recent roles, career growth, and the most relevant and recent skills at a glance.
*Data from a poll conducted on Nigel Frank’s LinkedIn in Oct 2024.

What are your top tech staffing challenges over the next 12 months?

We discovered that the increased competition for talent was again the main staffing issue faced by organizations, followed by talent retention and insufficient in-house resources. This highlights the ongoing difficulties companies are encountering in building and maintaining a skilled workforce.

36%

Increased competition for talent

33%

Talent retention

32%

Lack of resource/capacity in-house

26%

Lack of skills/experience in the market

24%

Managing remote employees
We struggle to pay the market rate/what candidates demand 23%
Lack of skills in-house 22%
Talent attraction 20%
An increase in demand for contractor/freelancers 16%
Buy-in from senior leadership on the need to recruit 13%
Personnel change (e.g., redundancies, restructure, and role changes) 11%
Disengaged employees 11%
Virtual recruiting 11%
Our current training program is not effective in upskilling inexperienced candidates 9%
We struggle to identify the skills we need/lack 4%
Not sure 12%
Other 3%
We struggle to pay the market rate/what candidates demand 23%
Lack of skills in-house 22%
Talent attraction 20%
An increase in demand for contractor/freelancers 16%
Buy-in from senior leadership on the need to recruit 13%
Personnel change (e.g., redundancies, restructure, and role changes) 11%
Disengaged employees 11%
Virtual recruiting 11%
Our current training program is not effective in upskilling inexperienced candidates 9%
We struggle to identify the skills we need/lack 4%
Not sure 12%
Other 3%

Are Microsoft professionals experiencing burnout?

Burnout is characterized by prolonged overwork and stress, leading to physical and psychological exhaustion. It can have severe impacts on both mental and physical health, causing employees to become disengaged by reducing professionals’ effectiveness and productivity.

So, how widespread is burnout within the Microsoft community today, and what steps can employers take to help prevent it?
Over a third (36%) of permanent Microsoft professionals say they have experienced burnout in their current role, compared to (30%) of freelancers.

According to our respondents, what were the main reasons they experienced burnout?

Overwhelming workload

22%
Insufficient autonomy/feeling a lack of control over job tasks, workload, and decision-making

16%
A lack of clarity around expectations and job responsibilities

16%
Toxic work culture

10%
Challenges maintaining a healthy work-life balance

9%

What are the main consequences of experiencing burnout for our respondents?

Fatigue and exhaustion

55%
Lowered job satisfaction

44%
Disrupted sleep

37%
Increased irritability, anger, or frustration

35%
Decreased productivity and motivation

35%

How is employee burnout impacting organizations?

Reduced productivity and output at work 51%
Apathy, diminished morale, and decreased enthusiasm for work and the workplace 30%
Presenteeism (i.e., being physically present at work but not fully productive) 24%
Lack of creativity in tasks, including generating innovative ideas 24%
More mistakes in my work 20%

Conclusion

Burnout within the Microsoft community is showing signs of improvement, with fewer professionals reporting it than in previous years. Currently, 36% of Microsoft employees in permanent roles and 30% of freelancers report experiencing burnout, down from 42% and 34%, respectively, in our last survey. However, it’s critical for organizations not to become complacent.

Respondents noted that employee burnout can have a significant impact on organizations, leading to decreased productivity, lowered morale, and an increase in presenteeism—where employees are physically present but mentally disengaged. For those directly affected, the consequences are most notably fatigue and diminished job satisfaction.

But what exactly is causing these feelings of exhaustion and disengagement among some employees? The top contributors, according to respondents, are an excessive workload and a lack of autonomy.

Proactively addressing these factors can help organizations retain talent, boost productivity, and foster a positive work environment that promotes long-term growth and sustainability. Prioritizing manageable workloads and employee autonomy not only supports individual wellbeing but also strengthens organizational resilience and competitiveness.

The future workplace

Are Microsoft professionals happy to work in the office five days a week?

Microsoft Cloud professionals show a preference once again for a hybrid working arrangement (48% compared to 45% in our last survey).

We asked hiring managers of organizations that offer remote working whether they considered it gave them a recruiting advantage:

Yes No Not sure
An advantage in hiring new staff 89% 8% 3%
An advantage in retaining staff 89% 8% 3%
An advantage in hiring new staff
Yes 89%
No 8%
Not sure 3%

An advantage in retaining staff

Yes 89%
No 8%
Not sure 3%

Are other employers offering remote working opportunities?

The future of work

With the transition into the ‘new normal’ now very much in the rearview mirror, it has become increasingly clear the direction professionals want to head. Preferences for how, where, and when to work were mixed as employees and employers first adjusted to new working models, but with the dust now long having settled, a strong trend has begun to emerge year-on-year.

In the tech industry, it’s safe to say that full-time office work is old news. Just 13% of Microsoft professionals indicate they’d be happy to work in an office five days a week, marking a decline from the previous survey for the third consecutive year. On the flip side, more than a third (36%) of respondents tell us they’d prefer to work fully remote—a proportion consistent with our last three surveys, though 1% lower than last year.

This means hybrid working once again comes out on top for most Microsoft professionals, with 48% of respondents citing a flexible arrangement as their ideal approach to work. Offering the best of both worlds, it’s no surprise that hybrid working models have topped employees’ preferences for three years in a row. With this year’s results up 2% from 2023 and 3% from 2024, it’s evident that this trend is here to stay, providing employers with a strong indication of what candidates expect from them in today’s market.

That’s not to say that offering a remote or flexible approach only benefits employees. On the contrary, a massive 89% of employers surveyed agree that remote working gave them an advantage in hiring and retaining staff, opening opportunities to tap into wider talent pools beyond geographical restrictions and providing a healthier work-life balance to both current and prospective employees.

Multiracial creative people in modern office. Group of young business people and senior boss are working together with laptop, tablet, smart phone, notebook, graphs. Successful team in coworking

Insights from currently unemployed Microsoft professionals

Top factors that are important to unemployed professionals when seeking a role

64%

Salary

64%

Work-life balance

60%

Career progression opportunities

57%

Location
Remote working 57%
Company's values and culture align to your own 51%
Overall benefits package 43%
Company security and stability 40%
Flexible/agile working 38%
Health/medical insurance 32%
Remote working 57%
Company's values and culture align to your own 51%
Overall benefits package 43%
Company security and stability 40%
Flexible/agile working 38%
Health/medical insurance 32%

How likely are unemployed professionals to accept a role that involves working in the office five days a week?

Takeaways for hiring managers

Competition for talent poses a significant challenge for hiring managers within the Microsoft ecosystem, with 36% identifying it as the biggest hurdle to hiring in the upcoming year, closely followed by talent retention at 33%. Consequently, many organizations (64%) are investing in employee skills training to create an attractive work environment, with 37% focusing on work-life balance through flexible working arrangements and 36% prioritizing employee wellbeing.

Organizations in the Microsoft space planning to grow their teams over the next 12 months should take this into consideration. While offering higher salaries may yield short-term advantages, many businesses focusing more on employee upskilling and promoting a happy, healthy workforce as part of their sustainable talent strategies.

Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables to allow you to compare your compensation or benchmark your teams’ salaries or rates no matter their role in the Microsoft ecosystem.