A Tenth Revolution Group Company

Going further for Microsoft Partners

Delivering outstanding talent for your Microsoft Partner practice

Throughout our extensive experience working with Partners, we’ve delivered thousands of talented Microsoft professionals.

No matter how complex the project, we can help find the right professional with the right skill-set for every job—from implementation to ongoing support and training.

What makes us different?

The right candidate, every time

As a registered Microsoft Partner, having high-quality professionals in your corner means you can provide exceptional services to your customers.

Whether you’re looking for certified professionals, or new talent to help your business grow, we’re dedicated to finding professionals who fit your business—in fact, 85% of people we place in permanent jobs stay in the role for two or more years.

If you need an extra pair of hands on a project, our vast network of candidates and market expert consultants means we can deliver skilled contractors fast—in most cases within 48 hours.

Global reach, bespoke service

Our investment in marketing allows us to reach more Microsoft professionals than any other agency, and through our event sponsorship and support of product user groups around the world, we’ve built strong relationships with professionals in every division of the Microsoft stack.

With a decade of experience in Microsoft recruitment, you can be sure that we understand the obstacles that you face, and can advise you on all of the options in front of you. When you’re hiring, we make sure you’re hiring the best.

We know your time is valuable. With Nigel Frank, you’ll get a dedicated account manager who’ll work hard to get to know your practice, your culture, and your individual needs, ensuring we deliver candidates who fit your organization. We may have global reach, but we haven’t lost our personal touch; our consultants have extensive local market knowledge, so they can offer you a bespoke, tailored service wherever you are.

Dedicated to the Microsoft ecosystem

As Nigel Frank consultants are laser-focused on specific Microsoft products, they are technical experts with unparalleled access to the best talent. These candidates are high-quality contract and permanent professionals that other recruiters just don’t have access to.

Our dedication to niche technologies gives us unique knowledge of the Microsoft market. From administrators and functional and technical consultants to pre-sales consultants and project managers, no matter what role you’re looking to fill, we’ll find the right professional for the job. We go further than any other agency to make sure your next hire is a success.

In a candidate scarce market, Nigel Frank managed to provide us with highly qualified Lync consultants and engineers who are passionate about Unified Communications and with excellent technical skills. We have hired numerous professionals via Nigel Frank and would definitely recommend Nigel Frank to our industry contacts.

How we can help your Microsoft Partner practice

Delivering on time, on budget, to specification Our offer to partners is simple: within 48 hours of agreeing terms of business with us, you’ll have a dedicated account manager and the resumes of quality candidates in your inbox. For contract roles we aim to begin the shortlisting process much earlier—the hiring process is often completed within 24 hours of a job going live, minimizing the opportunity cost for your practice.

Surpassing expectations Nigel Frank International is backed by TPG Growth, one of the leading private equity firms in the world and investors in Uber, Spotify, and Airbnb. As part of our $16.4m investment in marketing, sponsor global industry events—such as Ignite and Inspire—as well as more localized events and user groups like Dynamics Experience, MS Tech Summit, and SharePoint Saturday. Our vacancies are hosted on over 55 job boards, as well as on our own website—the most visited Microsoft recruitment site in the world.

Trusted in the marketplace Over 70% of businesses come back to us for their staffing needs. Our customer loyalty score exceeds the recruitment industry average, and, in our customer satisfaction surveys, organizations praised our technical knowledge, our ability to deliver quickly, and our access to the broadest range of candidates. We’re not just recruiters, we’re business partners and can add serious value to your hiring strategy. Over 70% of businesses come back to us for their staffing needs. Our customer loyalty score exceeds the recruitment industry average, and, in our customer satisfaction surveys, organizations praised our technical knowledge, our ability to deliver quickly, and our access to the broadest range of candidates. We’re not just recruiters, we’re business partners and can add serious value to your hiring strategy.

Flexible talent Bolster your RFPs with contractor resource that doesn’t currently exist on your bench. We’ll deliver certified candidates with a proven track record of success in the industry you’re pitching to, so you can win business ahead of your competitors and other vendors.

Access to more talent pools than anyone else Our multi-brand approach means we can provide extensive shortlists of job-seekers looking to retrain in Microsoft. With our database of 550,000 permanent and contract candidates across a range of CRM and ERP products from Salesforce to NetSuite, we are ideally positioned to identify cross-training opportunities in competitor markets. Plus, thanks to our award-winning returnship and diversity initiatives, you’ll be at the front of the line for new talent entering the Microsoft ecosystem.

How our process works for Microsoft Partners

Nigel Frank work hard to understand the requirements of a Microsoft Consultancy and the specialist skills that we look for in candidates. Nigel Frank’s understanding of our needs and the needs of candidates coupled with their knowledge of our core technology areas makes them a true partner.

Going further for your Microsoft Partner practice

More than a recruitment agency At Nigel Frank, we want to help you and your practice succeed in any way we can, and that means going beyond delivering outstanding professionals. We’re committed to offering value, and furnishing you with the tools and information you need to deliver the best possible service to your customers. Here are just a few of the ways we go above and beyond to support your business:

Unrivalled online presence and marketing reach Our branded email marketing campaigns make sure your jobs get seen by relevant Microsoft professionals actively seeking new opportunities. By working with us, your business gets access to 300,000+ job-seekers in our database, 100,000 monthly visitors to our website, and 35,000+ subscribers to our daily Jobs By Email service.

Empowering partners throughout the process Our Candidate Search allow you to be more involved with the selection process. This free service lets you build your own shortlist of pre-qualified candidates in seconds via our website. We’ll then handle the negotiations on your behalf.

Delivering practical insights Every year, we poll thousands of professionals around the world to get the latest on sentiments, movements, and compensation in the Microsoft community. Our industry-acclaimed Microsoft Dynamics and Technology for Business Salary Surveys, available to download for free, can help you benchmark salaries in your organization and keep up to date with industry trends.

So far Nigel Frank has helped us hire 10 Microsoft professionals within the last 7 months in a very competitive market, providing excellent service and expertise in finding and building relationships with the best candidates and ensuring that these candidates chose Accigo and not our competitors. Nigel Frank gained a very good understanding of Accigo’s company culture, which resulted in a quick and efficient recruitment process and hiring of top Microsoft professionals that added a great value to Accigo’s business.

Ready to hire?

Whether you’re ready to expand your team with a new permanent hire, or need a short-term contractor to get your project over the line, Nigel Frank has the hiring solution for you. It’s why we’re the global leaders in Microsoft recruitment.

Insights for Microsoft partners

Whatever the Microsoft Cloud role, use our guide to benchmark your salary or contact rate, or to uncover what you should be paying employees in your team.

Attraction and retention

As demand for cloud transformation services remains strong and emerging technologies like AI and Machine Learning gain traction, Microsoft partners are poised to see increasing demand for their services. However, skill shortages and difficulty finding specialized expertise means that effective talent attraction and retention will be critical for partners and ISVs.

In this section, we’ll explore what makes partner organizations appealing to professionals and examine strategies to leverage that appeal to attract skilled candidates from a broad talent pool.

Motivation to work for a Microsoft partner

Just under three-fifths (57%, down slightly from 59% in our previous survey) of end-user employees surveyed would consider working for a Microsoft partner. Surprisingly, a higher salary is not the main reason for this interest. Instead, the appeal of broadening their skills portfolio proved a bigger draw.

Factors cited as most likely to attract end user employees to a role with a partner include:

Opportunity to expand on skills, knowledge, and experience with Microsoft products

68%
Professional development

67%
Higher earning potential

60%
Working on a diverse range of projects

59%
To make better use of my skills

40%
Working with a variety of organizations

39%
To tackle different challenges

34%
Flexibility in lifestyle

28%
Other

1%

Those respondents who would move to a partner for the higher earning potential would want, on average, a 24% increase in earnings to make the switch.

We also asked the 16% (down slightly from 17%) of respondents who would not work for a partner why they wouldn’t make the move, with reasons including:

63%

I’m happy in my current role

34%

I enjoy solving business problems from within the business

31%

I’ve worked for a partner previously, but I prefer the end user environment 

I don't want to travel for work 22%
I'm not interested in working for a partner 19%
I consider working for a partner to be stressful 19%
I prefer working on one big project 16%
I don't enjoy the increased interaction with clients 3%
Other 6%
I don't want to travel for work 22%
I'm not interested in working for a partner 19%
I consider working for a partner to be stressful 19%
I prefer working on one big project 16%
I don't enjoy the increased interaction with clients 3%
Other 6%

‘Other’ reasons include not liking the hierarchy of partner organizations. 

Conclusion

Although the percentage of end user employees willing to work for a Microsoft partner has slightly declined since our last report, there are still significant opportunities for partners to attract potential candidates from the customer sector.

Our findings show that 68% of end user employees would consider transitioning to a partner due to their strong desire to develop their skills and learn more about the products they work with. Close behind this motivation are the opportunities for professional growth and higher earning potential.

It’s clear that many professionals currently employed by end user organizations feel their ambitions may exceed their existing roles, presenting a promising opportunity for any partner seeking ambitious talent. Partners can leverage this by emphasizing the support they provide for employee upskilling and professional development.

Investigate the motivations of partner employees considering the move to an end user.

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How satisfied are partner employees?

Of the professionals working for Microsoft partners and ISVs that we surveyed, 65% say they’re satisfied with their job, up from 56% in our previous survey.

We also found that 55% (up from 53% last time out) are satisfied with their salary, however the proportion of professionals unhappy with their pay has increased from 16% to 22%.

Demand for partner services

How has demand for Microsoft changed in the last 12 months?

  • Increased
    Increased 44%
  • Stayed the same
    Stayed the same 45%
  • Reduced
    Reduced 9%
  • Not sure
    Not sure 2%

Top Microsoft Dynamics 356 products that have been most in-demand with partners’ clients in the last year

Dynamics 365 Business Central (formerly Dynamics NAV) 38%
Dynamics 365 Sales (formerly Dynamics CRM) 34%
Dynamics 365 Finance (formerly Dynamics AX) 33%
Dynamics 365 Customer Service 23%
Dynamics 365 Supply Chain Management 23%

Microsoft Power Platform products that have been most in-demand with partners’ clients in the last year

Power BI 67%
Power Apps 61%
Power Automate 49%
Power Pages 10%

Top Microsoft Azure product categories that have been most in-demand with partners’ clients in the last year

DevOps

45%
Databases

41%
AI + Machine Learning

34%
Analytics

33%
Security

3%

Top Microsoft 365 products that have been most in-demand with partners’ clients in the last year

Microsoft Teams

67%
SharePoint

55%
Microsoft Outlook

47%
Microsoft Excel

40%
OneDrive

38%

How has demand for Microsoft Cloud migrations changed in the last year?

  • Increased
    Increased 33%
  • Not changed
    Not changed 35%
  • Reduced
    Reduced 6%
  • Not sure
    Not sure 27%
  • Increased
    Increased 37%
  • Not changed
    Not changed 33%
  • Reduced
    Reduced 5%
  • Not sure
    Not sure 25%

What are the potential project pitfalls when working with end user clients?

We asked partner employees about the typical challenges they face when working with an end user client, so that you can plan to combat these in your next project—responses include:  

Scope creep (changes in a project's scope) 53%
Lack of communication from/between stakeholders 37%
Reluctance from some employees to adopt the new technology 33%
No clear objective from the customer on what they want from their Microsoft product 28%
Lack of appropriate skills in the end user organization to manage the product/solution 26%
Data migration issues 25%
Lack of training given to frontline staff using the product 23%
The end user organization isn't ready for the business change 20%
Issues managing expectations on what is possible with Microsoft 19%
Shortage of resource in the end user organization available to manage the product/solution 19%
Difficulties migrating data from legacy system to Microsoft 17%
Funding ran out/budgetary constraints 17%
Lack of stakeholder buy-in 13%
Lack of project goals and benchmarks 9%
Price negation 7%
None 11%
Other 2%
Scope creep (changes in a project's scope) 53%
Lack of communication from/between stakeholders 37%
Reluctance from some employees to adopt the new technology 33%
No clear objective from the customer on what they want from their Microsoft product 28%
Lack of appropriate skills in the end user organization to manage the product/solution 26%
Data migration issues 25%
Lack of training given to frontline staff using the product 23%
The end user organization isn't ready for the business change 20%
Issues managing expectations on what is possible with Microsoft 19%
Shortage of resource in the end user organization available to manage the product/solution 19%
Difficulties migrating data from legacy system to Microsoft 17%
Funding ran out/budgetary constraints 17%
Lack of stakeholder buy-in 13%
Lack of project goals and benchmarks 9%
Price negation 7%
None 11%
Other 2%

Our key findings report contains highlights from this year’s Careers and Hiring Guide, plus our salary tables to allow you to compare your compensation or benchmark your teams’ salaries or rates no matter their role in the Microsoft ecosystem.