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Lead Microsoft Dynamics 365 CRM Functional Consultant

We are looking for a Lead Microsoft Dynamics 365 CRM Functional Consultant to join our Wellington team. This role involves managing customer relationships across the lower North and South Island. Candidates with expertise in either business process optimization or technical proficiency in Microsoft Dynamics 365 are welcome.

If you're passionate about driving digital transformation through CRM solutions, we want to hear from you!

Key Responsibilities

* Design and implement Microsoft Dynamics 365 Customer Engagement projects.
* Lead presales activities, including RFx documents.
* Manage project scope, timelines, and resources.
* Build relationships with Microsoft, partners, and customers.
* Drive internal improvements and mentor team members.

Skills and Experience

We're looking for expertise in one of these areas:

Business Process Expert:

* Guide stakeholders in leveraging technology for business solutions.
* Strong relationship-building and communication skills.
* Experience leading cross-functional teams.

OR

Technology Expert:

* Extensive experience with Microsoft Dynamics 365 CRM and Power Platform.
* Background in solution architecture and configuration.
* Familiarity with integration tools and the broader Microsoft product suite.

Essential Qualifications

* At least five years' experience with Microsoft Dynamics 365 CRM and Power Platform.
* Proven success in project implementation.
* Excellent communication skills.
* Willingness to travel within the lower North and South Island.

Benefits:

* Professional growth and learning opportunities
* Hybrid working model
* Fully subsidised medical insurance for employees
* Heavily discounted medical insurance for immediate family of employees
* Enhanced parental leave payment - salary top-ups plus return-to-work incentive
* Volunteer days
* Annual Flu injections
* Sick leave from your first day on board
* Remote working options when approved.
* Daily fresh fruit basket, coffee machine, wide selection of teas and biscuits in all our offices.
*

How to Apply: If you are interested in this opportunity, please apply to schedule a confidential conversation.

OR email j.nancovski@nigelfrank.com with your updated CV and times available for a call.

Senior Microsoft Dynamics 365 CRM Technical Consultant

We are seeking a highly skilled Senior Microsoft Dynamics 365 CRM Technical Consultant to join our team in Auckland. You will be part of one of the most experienced Microsoft Dynamics 365 teams in New Zealand, working on a variety of interesting and challenging projects.

This customer-facing role requires a deep technical and functional understanding of Microsoft Dynamics 365 CRM, with a specific emphasis on Customer Service and Field Service.

Skills and Experience

* 5+ years of experience in configuring, developing, and delivering Dynamics 365 CRM implementations, particularly in Customer Service and Field Service (experience with Contact Center is a plus).
* Strong technical expertise in the Power Platform and Dataverse, including version control and deployment pipelines.
* Ability to design, build, and implement PCF and React.js controls.
* Experience in designing and building plugins in C# and JavaScript.
* Knowledge of delivering Power Page Portals is preferred.
* Experience with Canvas Apps is beneficial.
* Familiarity with Azure DevOps is preferred.
* Understanding of data migration tools and SSIS is a plus.
* Comprehensive knowledge of the full SDLC is essential.
* Excellent analytical and problem-solving skills.
* Strong interpersonal and communication abilities.
* A team player with a strong customer focus.
* Proven track record of delivering high-quality solutions on time and within budget.

Benefits:

* Professional growth and learning opportunities
* Fully subsidised medical insurance for employees
* Heavily discounted medical insurance for your immediate family
* Hybrid working model
* Volunteer days
* Annual Flu injections
* Remote working options when practical and agreed upon.
* Daily fresh fruit basket, coffee machine, wide selection of teas and biscuits in all offices.





How to Apply: If you are interested in this opportunity, please apply to schedule a confidential conversation.

OR email j.nancovski@nigelfrank.com with your updated CV and times available for a call.