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SC Cleared 1st Line IT Support and Provisioning Engineer (JML)

Reports To: Head of Product Development and Architecture

Working Hours: 40 hours per week

Location: London, UK

Security Clearance: Security clearance is required for this role.

Job Specification:

This role involves supporting over 10,500 users within a government department. The JML (Joiners, Movers, and Leavers) team is responsible for onboarding new starters, facilitating employee transitions between departments, and maintaining high standards of hardware asset management. The team handles up to 570 new starters each month, managing account creation, asset deployment, and hardware configuration. Additionally, the team supports specific processes for government fast streamers and work experience programmes.



Description of Role:

The role includes overseeing user account creation, asset assignment, pre-staging laptop configurations, and deployment of IT equipment. You will also manage reporting on volumes and service-level agreements (SLAs) to ensure standards are met.



Key Responsibilities:

* User Account Creation:Set up accounts, including Ministerial accounts, in Active Directory with correct group memberships.
* Asset Management:Use ServiceNow to assign equipment and maintain compliance with government standards.
* Pre-Staging Configuration:Load profiles onto laptops, ensuring proper setup with tools like Zscaler, Okta, Teams, and other applications.
* Deployment:Conduct classroom and remote deployments for groups and individuals.
* Reporting:Track volumes and SLA results, providing detailed reports via ServiceNow.



Skills and Experience:

* Experience in Active Directory for account creation and group management.
* Knowledge of Zscaler and Okta.
* Familiarity with O365 licensing and configuration.
* Comfortable presenting to groups of up to 25 people.
* Training experience (advantageous).
* ITIL Foundation certification (advantageous).
* Proficiency in ServiceNow for request management.
* Ability to work effectively in high-pressure environments.
* Professional, presentable demeanor with the ability to interact with senior executives, VIPs, and government officials.



Security Clearance:

Security clearance is required for this role.

DAS ERWARTET SIE:

* Die aktive Mitarbeit bei der Sicherstellung des reibungslosen Betriebs der gesamten IT-Systemlandschaft
* Die professionelle Betreuung der IT-Infrastruktur
* Bei der Auswahl, Beschaffung, Installation und Dokumentation von Hard- und Software wirken Sie mit
* Die Durchführung von Patch-Installationen oder Updates von 3rd-Party Software auf Servern gehört ebenfalls zu Ihren Aufgaben
* Die Konzeption und Pflege aller Dienste eines Windows Netzwerkes
* Sicherstellung einer kontinuierlichen Verbesserung der Systemlandschaft und ggf. Implementierung neuer Lösungen
* Die Bereitstellung der Infrastruktur und Administration von virtuellen Servern
* IT-End-User Support

DAS BRINGEN SIE MIT:

* Abgeschlossene Ausbildung als Fachinformatiker (m/w/d) Systemintegration oder vergleichbar mit zwei bis drei Jahren Berufspraxis, idealerweise im User- oder Kunden-Support
* Kenntnisse in Netzwerktechnologien (LAN, WAN, VLAN, VPN) und Windows Servern ab 2008 bis aktuelle Server
* Erfahrungen mit Google Workspace von Vorteil
* Selbstständige Handlungsweise, proaktiv und vorausschauend mit 360-Grad Blick
* Zu Ihrem Persönlichkeitsprofil gehören Team- und sehr gute Kommunikationsfähigkeit
* Eigeninitiative, hohe Belastbarkeit, Flexibilität und Verantwortungsbewusstsein
* Sie zeigen Bereitschaft und Freude, sich in neue und herausfordernde Aufgaben einzuarbeiten
* Erwünscht sind gute Englisch Kenntnisse in Wort und Schrift

DAS BIETEN WIR IHNEN:

* Ein familiäres Umfeld, herausfordernde Aufgaben, sowie die Vorteile eines internationalen Konzerns
* Eine eigenständige und abwechslungsreiche Tätigkeit in einem spannenden Arbeitsumfeld
* Attraktive Sozialleistungen, und Mitarbeiterevents uvm.
* Option auf mobiles Arbeiten
* Respektvoller und persönlicher Umgang sowie motivierte Kollegen, mit denen Sie Hand in Hand zusammenarbeiten.

Impressum - https://www.frankgroup.com/de/impressum/

Roles and projects

* Supply Chain and Warehousing system - distributed to vendors and different entities.
* Master Planning on the Supply Chain
* Scanners optimization
* Automating the current manual system

Must

* Supply Chain and Warehousing experience
* Automation experience
* 3-5 years of experience in Dynamics AX/F&O

Why

* Collaborative team - lots of upskilling and exposure to latest insights
* Career growth plans - can be a technical lead/architect within 2 years
* International projects - working at an enterprise level

Exciting Opportunity: Solutions Analyst - Helsinki

I'm currently partnering with a leading financial services company in Finland to recruit a talented Solutions Analyst. This is a fantastic opportunity to join a highly stable, well-established organisation that is widely recognised across Finland for its excellence and innovation. With vast amounts of data and complex processes, this role offers a unique opportunity to make a real impact in a dynamic and collaborative environment.

The Role:
As a Solutions Analyst, you'll play a critical role in connecting business requirements with effective technical solutions. You'll work closely with developers, testers, and business stakeholders to optimise processes, streamline systems, and ensure that business needs are met through data-driven solutions.

Key Responsibilities:

* Requirements Analysis & Definition: Work with key stakeholders to gather and document business needs, translating them into actionable technical solutions.
* Business Process Expertise: Leverage your understanding of business operations-particularly within the financial sector-to enhance workflows and solve complex challenges.
* Technical Analysis: Evaluate and analyse technical systems, data flows, and dependencies, utilising your knowledge of system architecture, software development methodologies, and databases.
* Agile Collaboration: Participate in agile project work, balancing independent tasks with teamwork and coordination across departments and external partners.
* Facilitation & Communication: Act as the key bridge between technical and business teams, ensuring effective collaboration. Proficiency in both Finnish and English is essential.

About the Company:
This organisation is a pillar of stability in the Finnish financial sector, trusted for its robust operations and data-driven approach. With extensive data resources and a forward-thinking mindset, the company offers a stimulating environment where professionals can thrive, innovate, and drive real business outcomes.

What's On Offer:
The company provides an exceptional working environment, complete with benefits that support your wellbeing and career growth:

* Flexible Working Options: Hybrid work arrangements and flexible hours to help you achieve a healthy work-life balance.
* Stability & Career Growth: Join a renowned financial leader with a strong reputation and long-term stability in the market.
* Generous Vacation Allowance: Benefit from Finland's emphasis on quality of life with ample annual leave.
* Healthcare & Wellness Programs: Comprehensive private healthcare, mental health support, and wellbeing initiatives.
* Professional Development: Access to training, mentoring, and professional growth opportunities to advance your career.
* Lunch & Commuting Benefits: Daily allowances to simplify your workday.
* Modern Workspace: State-of-the-art offices in Helsinki with excellent transport links and facilities.
* Inclusive Work Culture: Work in an environment that prioritises collaboration, innovation, and personal development.

What Makes You a Great Fit:

* Experience gathering, analysing, and documenting business requirements.
* Strong understanding of business processes, ideally within the financial sector.
* Technical proficiency, including knowledge of software development, system architecture, and databases.
* Excellent communication skills with the ability to facilitate discussions between business and technical teams.
* Experience in agile projects and the ability to work independently and collaboratively.
* Fluency in both Finnish and English.

Job Title: IT Build/Warehouse Engineer

Contract Details:

* Start Date: Next month
* Location: Central London (on-site 4 days per week)
* Contract Type: Outside IR35

Key Requirements:

* Security Clearance: SC Cleared (mandatory).
* Technical Experience:
* Proficiency in WS1, Autopilot, and SCCM build technologies (WS1 experience is a strong advantage).
* Familiarity with ServiceNow, particularly in asset management activities.
* IT Warehouse Experience:
* Hands-on experience in IT build, logistics, and delivery operations.
* Soft Skills:
* A positive attitude and a proactive approach to problem-solving.

About the Role:

We are seeking a skilled IT Build/Warehouse Engineer to join our team on-site in central London. This role involves managing IT builds, asset tracking, and delivery logistics to support our dynamic IT operations. If you're detail-oriented, thrive in fast-paced environments, and have the required technical expertise, we'd love to hear from you.

How to Apply:

Please submit your CV and availability details. Interviews will be conducted shortly, and we are looking to onboard the successful candidate next month.

Copilot Consultant - Home-based - £400/pd Outside IR35

Please note - this role is only suitable for applicants who are UK based with the unrestricted right to work in the UK. Sponsorship is not available for this role now or at any point in the future.

A well-respected Microsoft Consultancy are looking for a Copilot Consultant to join their expanding Microsoft Data & AI Consulting Practice.

This role will involve working directly with clients to gather requirements, pitch Copilot solutions, implement solutions and train users. You will be the Copilot SME on projects from day one.

This is a 3-6 month contract role with the potential for extension. This role offers a day rate of £400 for an Outside IR35 contract.

To apply for this role please submit your CV or contact David Airey on 0191 338 7508 or at d.airey@tenthrevolution.com.

Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.

Unser Mandant ist eine erfolgreiche Genossenschaftsbank auf Wachstumskurs, die am Standort rund 100 motivierte Mitarbeiter beschäftigt. Flexibles Arbeiten, digitale Arbeitsabläufe und eine gute Balance zwischen Berufs- und Privatleben zeichnen das Unternehmen aus. Die offene Unternehmenskultur und der wertschätzende Dialog mit Kunden und Mitgliedern sind ebenso prägend wie die hohe Lebensqualität im Geschäftsgebiet an der Deutschen Weinstraße, das bestens an die Rhein-Neckar-Region angebunden ist.

Im Rahmen einer Nachfolgeregelung suchen wir zum nächstmöglichen Zeitpunkt einenSpezialisten (m/w/d) Digitales Banking und Omnikanalvertrieb in Vollzeit!

Werden Sie ein Teil vom Team und freuen Sie sich auf:

* intensive Einarbeitung sowie Gestaltungsspielraum für Ihre Ideen in einem sympathischen, hilfsbereiten Team
* attraktive Vergütung nach Tarif inklusive 13. Monatsgehalt
* einen sicheren und zukunftsorientierten Arbeitsplatz mit der Möglichkeit zum mobilen Arbeiten
* zielgerichtete fachliche und persönliche Weiterbildung
* Maßnahmen zur Gesundheitsförderung z. B. Vergünstigung im Fitnessstudio, Betriebssport, Bike-Leasing uvm.
* kostenfreie Getränke und Obst, Mitarbeiterkonditionen sowie betriebliche Altersvorsorge

Diese Aufgaben erwarten Sie:

* Verantwortung für die Abstimmung und Sicherstellung des Einführungsprozesses von Neuerungen der Omnikanalplattform sowie deren Weiterentwicklung
* Verantwortung für die technische Pflege des Online-Auftritts und des Online-Produktangebots der Bank sowie regelmäßige Prüfung des Internetauftritts hinsichtlich optischer Gestaltung, Konsistenz, Aktualität und Anwenderfreundlichkeit
* Information und Schulung der Bankmitarbeitenden bezüglich der Einsatzmöglichkeiten elektronischer Bankdienstleitungen, EDV-technischer Verfahren und Produkte
* Mitwirkung bei der Kundenbedarfs- und nutzenorientierten Gestaltung und Anpassung von Produkten und Dienstleistungen unter Berücksichtigung der Vertriebskanäle der Bank
* Umsetzung und Organisation von Vertriebsaktionen, Kampagnen, Impulssteuerung für bankeigene Produkte und Dienstleistungen, sowie die des Verbunds

Das passt zu Ihnen:

* abgeschlossene Ausbildung zum/zur Bankkaufmann/Bankkauffrau (m/w/d) oder alternativ eine kaufmännische Ausbildung
* ein sicherer Umgang mit den EDV-Anwendungen und digitalen Medien
* Begeisterung für Ihre Tätigkeit sowie die Fähigkeit, passgenaue Lösungen für unsere Kundinnen und Kunden umzusetzen
* Flexibilität, Zuverlässigkeit, Verbindlichkeit und hohe Einsatzbereitschaft

Impressum - https://www.frankgroup.com/de/impressum/

Job Title: Microsoft 365 Copilot Specialist

Location: SW London (Hybrid role commutable 1 day a week)

Salary: £50 - £80k DOE



This is a great opportunity to join a leading Microsoft Gold Partner and be their go to specialist for Copilot engagements. As a business they deliver cutting-edge digital transformation services across industries such as Oil & Gas, Healthcare, Legal, Finance, and the Public Sector. It will be working alongside an expert team of consultants and developers specializing in Microsoft 365, Power Platform, and Azure.



They are seeking someone to design and lead engaging workshops, equipping organisations with the knowledge and skills to maximize the potential of Microsoft Copilot. With a strong consultancy background and ideally experience with another Microsoft Partner, you'll play a pivotal role in their mission to deliver exceptional client solutions.



Key responsibilities:

* Deliver dynamic, hands-on workshops to clients, showcasing the power of Microsoft Copilot and its application to their business needs.
* Leverage your consultancy expertise to identify client challenges and tailor solutions
* Collaborate with their M365, Power Platform, and Azure teams to design seamless integration strategies.
* Assist with running Microsoft Partner Incentive programs
* Keep up to date with the latest Copilot advancements and market trends



Experience required;

* Proven experience running workshops or training sessions, ideally in a technical or digital transformation context.
* A consultancy background, with experience at a Microsoft Partner being highly desirable.
* Strong understanding of the Microsoft ecosystem, including M365, Power Platform, and Azure services.
* Excellent communication and interpersonal skills, with the ability to engage audiences at all levels.
* Passion for innovation and a proactive approach to problem-solving.



Benefits:

* Competitive salary
* Discretionary bonus scheme
* 25 days annual leave + bank holidays
* Hybrid remote working arrangements with flexibility
* Comprehensive benefits package including company pension, life insurance, and health & wellbeing programs
* Casual dress code and regular company events
* Opportunities for professional growth and development



Click apply or get in touch with Joe Bigsby on 0203 826 6747 or j.bigsby@nigelfrank.com



Nigel Frank are the go-to recruiter for Azure, Microsoft 365 and Power Platform roles in the UK, offering more opportunities across the country than any other. We're closely aligned with Microsoft technology strategy and can offer expertise, efficiency and candidate base that no other agency in the UK can. Nigel Frank International Ltd is acting as an Employment Agency in relation to this vacancy

SharePoint Administrator



Aufgaben:

* Verwaltung und Konfiguration von SharePoint-Websites, um die Bedürfnisse der Benutzer zu erfüllen.
* Verwaltung von Benutzerberechtigungen und Zugriffskontrollen, um die Sicherheit und Integrität der Daten zu gewährleisten.
* Verwaltung von Bibliotheken und Listen sowie Optimierung der Inhaltsverwaltung durch Workflows.
* Implementierung und Überwachung von Sicherheitsmaßnahmen zur Abwehr potenzieller Bedrohungen.
* Analyse und Optimierung der SharePoint-Leistung zur Verbesserung der Effizienz und Geschwindigkeit.
* Identifizierung und Lösung von Problemen innerhalb der SharePoint-Umgebung.
* Schulung der Benutzer, um sicherzustellen, dass sie die Funktionen von SharePoint optimal nutzen.
* Durchführung von Updates, Patches und routinemäßigen Wartungsarbeiten.

Anforderungen:

* Abgeschlossenes Studium im Bereich Informatik oder eine vergleichbare Qualifikation.
* Mehrjährige Erfahrung in der Verwaltung von SharePoint-Umgebungen.
* Fundierte Kenntnisse in der Benutzer- und Inhaltsverwaltung sowie in der Implementierung von Sicherheitsmaßnahmen.
* Erfahrung in der Leistungsoptimierung und Fehlerbehebung.
* Ausgeprägte Kommunikationsfähigkeiten und die Fähigkeit, Benutzer zu schulen.
* Teamfähigkeit und eine lösungsorientierte Arbeitsweise.

Impressum - https://www.frankgroup.com/de/impressum/

Training Consultant (Power Platform, M365, SharePoint)

Salary: £50,000

Nigel Frank is partnered on behalf of a growing company on this Training Consultant position. Our client provides training and consultancy and we are looking for someone experienced in Power Platform, M365 and SharePoint to work closely with their customers.

This role is based in Stoke-on-Trent but also includes travel across the country to visit client sites.

Responsibilities:

* Delivering training sessions on M365, Power Platform and SharePoint
* Providing consultancy and delivering solutions when necessary
* Writing and developing specific courses
* Delivering on consultancy projects involving Microsoft 365 and Power Platform
* Working with clients both face-to-face and through Microsoft Teams

Experience needed:

* Demonstrable experience providing M365 and Power Platform training courses
* Strong working knowledge of M365, Power Platform and SharePoint
* Good working knowledge of Microsoft Dataverse
* Knowledge of Microsoft Dataverse
* Experience creating PowerApps and Power Pages is desirable
* Strong knowledge of Power Platform licensing and its offerings

Requirements for the role:

* A full UK Driving licence
* Flexibility for travel when needed

Company Benefits:

* 28 days Annual leave
* Hybrid working (upon passing probation)
* Private Health Insurance
* Expensed travel and accommodation provided when visiting customers