IT Director-Digital Engineering

Job Summary:

We are seeking an experienced IT Director to lead our Digital Engineering team. The ideal candidate will have a strong background in IT and software engineering, with a focus on digital transformation and innovation. This role oversees the development and implementation of digital solutions, manages a team of engineers, and drives continuous improvement initiatives. The IT Director will play a crucial role in shaping our digital strategy and ensuring the successful delivery of projects that align with business objectives. This role reports to the VP, Digital Applications & Product Engineering.

Essential Duties and Responsibilities:

* Lead the development and management of high-volume web applications, including appointment scheduling, Patient Portal, CRM, and marketing applications.
* Implement and manage digital projects that align with our strategic goals, focusing on emerging technologies, digital transformation, and product management.
* Maintain a hands-on approach in the technical development and deployment of applications across various platforms including AI, React, CMS, and CRM systems (Braze CRM preferred).
* Ensure optimal performance and scalability of applications hosted on multiple cloud services, including Heroku, AWS, and Azure.
* Develop and nurture a team of skilled engineers, fostering a culture of innovation, continuous improvement, and accountability.
* Drive the integration of DevOps practices into project workflows, enhancing efficiency and deployment speeds.
* Utilize data from Customer Data Platforms (CDP) and other analytics tools to drive marketing strategies and improve conversion rates.

Work Experience:

* 10 years of experience in a leadership role within IT or software engineering, with a focus on digital transformation and innovation.
* Experience in industries undergoing digital transformation, such as e-commerce, marketing, or SaaS, is a plus.

Skills:

* Strong technical background with expertise in software development, architecture, AI, and digital technologies.
* Proven experience in leading digital engineering teams with a focus on external, patient-facing applications.
* Strong technical proficiency in React, Content Management Systems, and CRM platforms, with a preference for Braze CRM.
* Expertise in MS SQL, Cosmos DB, and Azure Functions, with a solid understanding of DevOps principles.
* Experience with cloud hosting solutions such as Heroku, AWS, and Azure.
* Excellent leadership and communication skills, capable of managing and inspiring teams in a hybrid work environment.
* Extensive knowledge of product management and Agile project management within the context of digital transformation.