D365 CE Solution Architect

Job Description

The D365 Architect will provide technical support, maintenance, and configuration for the D365 platform. Responsibilities include troubleshooting, optimizing application performance, and customizing the D365 environment to meet business needs. Prior experience with Dynamics 365 Sales is essential, and knowledge of Customer Service and Customer Insights is beneficial.

Role & Responsibilities

* Configure Dynamics 365 applications according to business requirements.
* Customise and configure workflows to facilitate D365 integration with other applications

* Participate in project and implementation activity to support service readiness ahead of go-live.
* Provide post-implementation support and training to users

Skills & Qualifications

* A demonstrable record of D365 application configuration.
* A deep understanding of D365 products and client applications.
* Knowledge of business application integration
* Excellent problem-solving and analytical skills.
* Effective communication and interpersonal abilities.

* Certifications in Microsoft Dynamics 365.
* Experience with Power Platform and Power Apps solutions.
* Familiarity with Agile and Scrum methodologies.