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A successful Microsoft shop are growing their Technical Architecture team as a result of healthy project pipeine.

Role & Responsibilities

* Advising customers on their Dynamics roadmap
* Subject matter expert for Dynamics CRM Architecture across multiple customers
* Integration and data migration utilizing Azure and Power Apps

Skills & Qualifications

* Hands on Dynamics CRM and Azure integration experience
* Development, Architecture and full life cycle implementation experience
* Relevant certifications and experience working within the partner channel will be a bonus

For more information reach out to e.lawrence@nigelfrank.com

Position Overview

A market-leading, award-winning organization in the Greater Toronto Area is seeking a Senior Dynamics CRM Manager to lead their newly implemented Dynamics CE platform. With ongoing improvement projects underway, this is an excellent opportunity to drive strategic direction and make a significant impact.

Key Responsibilities

* Lead and manage a team of 5 (Solution Analysts, Data Analyst and Support specialists)
* Provide technical oversight for Dynamics CE platform across Sales, Marketing, and Customer Service modules
* Develop and execute the CRM roadmap aligned with business objectives
* Manage stakeholder relationships and drive change management initiatives
* Translate business requirements into CRM solutions and clearly communicate system capabilities
* Direct integration projects and identify opportunities for platform enhancements
* Ensure data integrity, security, and compliance

Qualifications

* Strong experience with Microsoft Dynamics 365 CE/CRM across Sales, Marketing, and Customer Service modules
* Proven experience leading full lifecycle CRM implementations
* Team leadership experience, particularly in stabilizing teams through periods of change
* Excellent stakeholder management and communication skills
* Experience managing integrations between Dynamics and other enterprise systems
* Knowledge of requirements gathering and solution design for CRM environments
* Experience with Power Platform is desirable

Company Benefits

* Opportunity to lead a critical digital transformation initiative
* Work with current Microsoft technologies in a progressive environment
* Competitive compensation package
* Career growth opportunities in a stable organization

This role offers the right candidate a chance to shape the future of a robust Dynamics CRM environment while developing their leadership skills and technical expertise.

This client has an immediate opportunity for a Senior .NET Developer in an application migration project.

Description:

* .NET developer for an application migration from Oracle forms to .NET web based front end
* Responsible for development life cycle - analysis, development, deployment, source control, trouble shooting, documentation
* Liaise with other legacy team members and technology stacks in providing analysis and options for the solution
* Interface mapping
* Work with QA / Business Analyst for duration of the project
* .NET / C# / SQL / ASP.NET
* Blazer / LINQ knowledge an asset
* SQL stored procedures knowledge an asset

Senior Manager - D365 CRM Platform
Location: Toronto/GTA (Hybrid)

About the Role
We're seeking an experienced leader to drive customer experience technology within our CRM ecosystem. This role will oversee a team delivering Microsoft Dynamics 365 CRM solutions and related initiatives that enhance customer interactions. The CRM Manager will play a key role in optimizing Dynamics CRM to create a seamless and impactful customer journey.

Key Responsibilities

* Lead a team in delivering a best-in-class Microsoft Dynamics 365 CRM solution that enhances customer experience.
* Oversee CRM integrations, enhancements, and customer-impacting features across Sales, Marketing, and Customer Service.
* Align Dynamics CRM initiatives with business objectives to improve engagement and operational efficiency.
* Collaborate with stakeholders to drive adoption, optimize workflows, and ensure system effectiveness.
* Execute and refine the CRM roadmap, prioritizing innovation and scalability.
* Establish best practices for Dynamics CRM usage, support, and training.

What You Bring

* 5+ years of experience in CRM leadership, with a focus on Microsoft Dynamics 365 (Sales, Power Platform, Customer Insights).
* Proven ability to lead teams and deliver CRM solutions that enhance customer experience.
* Strong understanding of CRM integrations, automation, and data-driven decision-making.
* Experience working with stakeholders to optimize Dynamics CRM for sales, marketing, and customer engagement.
* Excellent problem-solving, project management, and communication skills.

This is an opportunity to lead a high-impact team, shape the future of Dynamics CRM strategy, and drive meaningful improvements in customer engagement.

Senior Manager - D365 CRM Platform Location: Toronto/GTA (Hybrid)

We're seeking an experienced leader to drive customer experience technology within a new CRM ecosystem. This role will oversee a team delivering Microsoft Dynamics 365 CRM solutions and related initiatives that enhance customer interactions. The CRM Manager will play a key role in optimizing Dynamics CRM to create a seamless and impactful customer journey.

Key Responsibilities

*Lead a team in delivering a best-in-class Microsoft Dynamics 365 CRM solution that enhances customer experience.
*Oversee CRM integrations, enhancements, and customer-impacting features across Sales, Marketing, and Customer Service.
*Align Dynamics CRM initiatives with business objectives to improve engagement and operational efficiency.
*Collaborate with stakeholders to drive adoption, optimize workflows, and ensure system effectiveness.
*Execute and refine the CRM roadmap, prioritizing innovation and scalability.
*Establish best practices for Dynamics CRM usage, support, and training.

What You Bring
*5+ years of experience in CRM leadership, with a focus on Microsoft Dynamics 365 (Sales, Power Platform, Customer Insights).
*Proven ability to lead teams and deliver CRM solutions that enhance customer experience.
*Strong understanding of CRM integrations, automation, and data-driven decision-making.
*Experience working with stakeholders to optimize Dynamics CRM for sales, marketing, and customer engagement.
*Excellent problem-solving, project management, and communication skills.

This is an opportunity to lead a high-impact team, shape the future of Dynamics CRM strategy, and drive meaningful improvements in customer engagement.



Please contact Ellie at e.lawrence@nigelfrank.com to discuss further.

Location: GTA (Hybrid - 2 days on-site)

Overview:

A Microsoft Partner is seeking a D365 F&O Functional Consultant - Production/SCM to join their growing Canadian practice. This role focuses on implementing production-related modules within D365 F&O, delivering tailored solutions, and driving project success.



Key Responsibilities:

* Implement and optimize the Production Control, SCM, and MRP modules in D365 F&O.
* Conduct requirements gathering and align client needs with system functionalities.
* Support costing processes and provide expertise in production workflows.
* Ensure seamless knowledge transfer to facilitate transitions during implementations.
* Collaborate with cross-functional teams to deliver innovative solutions.



Qualifications:

* 3-5 years of functional consulting experience with D365 F&O or similar ERP systems.
* Expertise in Production Control, SCM, and MRP functionalities.
* Excellent communication and problem-solving skills.
* Partner channel or hands-on implementation project experience is an asset.
* Canadian citizen or PR status required for potential travel.



Ready to make an impact? Apply now if this sounds like a fit - you don't need to check all the boxes to be considered!

Job Title: D365 CRM Technical Architect

Location: Toronto, Ontario
Job Type: Full Time

Job Description:

We are looking for a D365 CRM Technical Architect with a strong background in CRM/CE development, Power Platform, and Azure services. The ideal candidate will play a pivotal role in designing and implementing innovative CRM solutions that enhance customer engagement and streamline business processes.

Key Responsibilities:

* Design and architect D365 CRM solutions tailored to business needs.
* Lead the development and customization of CRM applications using Power Platform tools.
* Integrate Azure services to enhance CRM functionalities and performance.
* Collaborate with stakeholders to gather requirements and ensure alignment with strategic goals.
* Provide technical leadership and mentorship to development teams.
* Troubleshoot and resolve complex technical issues related to CRM applications.

An internationally renowned brand are looking for a skilled Product Manager to own their D365 Implementation project across 100+ sites.

A unique position combining technical hands on work with strategic vision. An opportunity to build a team and lead an exciting, complex F&O implementation

Role & Responsibilities

* Manage the relationship with the external vendors and stakeholder management across the business
* D365 F&O SME for Solution analysis and design. Responsible for technical solutioning in line with business requirements
* Ownership of the roadmap for the D365 F&O Implementation project

Skills & Qualifications

* Proven track record with D365 F&O full life cycle implementations
* International experience, implementing D365 across different countries and familar with localization and regulations
* Hands on technical skills, able to review code and design
* Leadership experience

Excellent benefits and the opportunity to work for a unique brand with a great culture and very high retention

Overview:
A Microsoft Solution Partner is seeking a D365 F&O Functional Consultant - Production to join their growing Canadian practice. This role focuses on implementing production-related modules within D365 F&O, delivering tailored solutions, and driving project success.

Key Responsibilities:
* Implement and optimize the Production Control, SCM, and MRP modules in D365 F&O.
* Conduct requirements gathering and align client needs with system functionalities.
* Support costing processes and provide expertise in production workflows.
* Ensure seamless knowledge transfer to facilitate transitions during implementations.
* Collaborate with cross-functional teams to deliver innovative solutions.

Qualifications:
* 3-5 years of functional consulting experience with D365 F&O or similar ERP systems.
* Expertise in Production Control, SCM, and MRP functionalities.
* Excellent communication and problem-solving skills.
* Partner channel or hands-on implementation project experience is an asset.
Canadian citizen or PR status required for potential travel.

D365 F&O Solution Architect

Toronto, ON

Overview

We are seeking an experienced Microsoft Dynamics 365 Finance & Operations Solution Architect to lead pivotal implementation projects. This role goes beyond implementation to focus on consultative leadership, providing strategic guidance and industry best practices for our Microsoft partner client.

Key Responsibilities

* Provide consultative expertise on D365 F&O implementations, focusing primarily on supply chain and distribution solutions
* Develop and communicate best practices, process flows, and architectural guidance
* Advise on industry-specific solutions, leveraging deep knowledge of distribution and supply chain sectors
* Design scalable D365 F&O solutions that align with business objectives
* Collaborate with stakeholders to understand requirements and translate them into effective technical solutions
* Lead solution design sessions and workshops

Required Skills & Experience

* Extensive experience with Microsoft Dynamics 365 Finance & Operations, Supply Chain Modules
* Proven track record in solution architecture for enterprise-level implementations
* Excellent consultative skills with the ability to advise on best practices
* Strong communication and stakeholder management capabilities
* Experience in distribution and supply chain sectors
* Ability to translate complex business requirements into practical solutions

Preferred Qualifications

* Experience with D365 F&O Retail modules would be an added bonus
* Microsoft certifications related to D365 F&O

Details

* Start date: Ability to start within 2-4 weeks
* Project types: Strategic implementations, business transformation initiatives, and architectural guidance across multiple project engagements

This role presents an excellent opportunity to leverage your D365 expertise in a strategic capacity, making significant contributions to business transformation initiatives while working on varied and challenging projects.