3rd line Support Engineer 3 months GBP270 ON-SITE Outside IR35

3rd line Support Engineer 3 months £270 ON-SITE Outside IR35

Location - West Midlands*

Job Description:



* Provide suppport on the infrastructure solution across the business.
*

* Hardware and Software
* Users support and maintenance
* Scanning and Printing services
* Network & Cyber security

* Work with Infrastructure Vendors in the provision of services and resolution of reported issues
* Support all IT services across 5 sites



Key tasks:



*

* Resolve various infrastructure issues, including but not limited to:

* Windows servers (Virtual and physical) and PC environments.
* On premise and cloud hosted solutions
* Communications systems - LAN, WAN, Mobile and softphone
* Security, Cyber, User, application and network
* Firewall, Antivirus and associated elements of security
* Patching of Windows and core applications

* Implementation and maintenance of software and hardware solutions
* Undertake system testing for new and periodic application review
* Perform environment health checks and lead remedial activities
* Assist in coordinating changes to software configurations
* Effectively communicate with customers and end users
* Local and remote desktop support ensuring deliverables are met
* Support ongoing IT projects
* Work closely with IT Management in planning, implementation and maintenance of Windows Server infrastructure
* Deliver all work in accordance with change control procedure
* Comply with company Health and Safety policies



*

Solid understanding of:



*

* Windows workstation and server operating systems
* Virtualization technologies for servers
* SAN and backup technologies
* Security related technologies including firewall, anti-virus and web monitoring technologies (and associated procedures)
* High Availability systems
* Disaster Recovery and Business Continuity planning and execution
* Core collaboration technologies Microsoft Office 365 including Exchange and SharePoint
* Understanding of general voice (phone and mobile) systems

* Proven ability to be a part of, build, manage and foster a team-oriented environment
* Ability to work under pressure and deliver result on time
* Ability to quickly absorb and understand complex processes and systems



If you are looking for an exciting, new opportunity and you think you have the right skill set then apply below or forward your CV to Joe Bose at j.bose@nigelfrank.com or call 0203 861 5342 for more information.

We understand the need for discretion and would welcome the opportunity to speak to any Microsoft candidates that are considering a new career or job either now or in the future! Confidentiality is of course guaranteed.

Nigel Frank International is the global leader in Microsoft recruitment. We advertise more Microsoft Business Intelligence jobs than any other agency. We deal with both Microsoft Partners and End Users throughout the UK and Europe and we have never had more live requirements and jobs for Microsoft professionals. By specialising solely in placing candidates in the Microsoft market we have built relationships with most of the key employers in the UK and have an unrivalled understanding of where the best opportunities and jobs are.